Learning Assistant launch new Portal
At Learning Assistant, we understand our e-portfolio must meet the needs of a wide range of users. Whether you’re a Learner, an Assessor or a System Administrator we aim to make our solution as powerful and easy to use as possible. But we can’t do this by ourselves, we need your help. That’s why we’ve built the new Learning Assistant Portal.
Designed to be your single repository for all information and knowledge about the system, The Portal’s unique blend of collaborative tools will allow you to share ideas and best practice with other users, while also taking a direct role in suggesting how we should develop the Learning Assistant product.
Here’s an example of some of the tools available:
The Knowledge Base & Support
All system help has now been migrated to a new section of the Portal called the Knowledge Base. This facility allows you to access all help content through a new searchable interface - finding answers to your system questions is now easier and faster. But if you can’t find what you’re looking for in the Knowledge Base, The Portal provides you with an easy way to get in touch with our Customer Support team so you can ask a question directly.
FAQs
You might find that many of the questions you have about Learning Assistant might have already answered for someone else. Browsing our Frequently Asked Questions can not only provide the answers you’re looking for but can also give you an insight into other areas Learning Assistant. And if you don’t find the answer you’re looking for, just ask your question via the feedback form and we’ll get back to you right away – we can then share your contribution with your peers, making the FAQs even better.
Forums
The new Forums allow you to participate in a powerful online community. By communicating directly with other Learning Assistant users, you can discuss any issues you are having with the delivery of your qualifications, as well as collaborate directly with other Providers in order to explore best-practice and new ways of working.
Feedback
At Learning Assistant, we need to ensure our solution continues to be the easiest to use e-portfolio on the market. That’s why your feedback is so important to us; we want to hear about your experiences of using the system so that we can continue to meet all your changing requirements. The new easy to use Feedback tools will allow you to shape the future of our product.
Training & Demonstration Movies
The new Portal also incorporates a broad selection of informative movies. These instructional films had previously only been available to the Learning Assistant team for training and demonstration of the system. We’re sure you’ll find these new movies ideal for informal training of new staff – or as refresher training for existing members of your team.